Shipping Policy

Shipping and Delivery

Affected by Covid-19, there will be some delay on the delivery.

Delivery Time

Most orders for US ,AS are shipped within 24hours and should arrive within approx 5-7 business days after shipping. Orders for OA, EU, RAUS, NA are shipped within 24 hours and should be arrive within approx 7-15 business days after shipping. Tracking number will send to your email after shipping.

For International orders, it will cost 2-3 weeks for delivery if we don't have set warehouse in your country.

*Delivery times vary according to your selected delivery address, the availability of your items and the time of day you place your order.

P.O. Boxes

For security reasons, we do not ship to P.O. boxes, so please fill your shipping address when checkout. 

Shipping Restrictions

Purchases shipping outside the United States may have local taxes, duties, etc. Please note that if we send item is not from your local warehouses, customers are responsible for paying import tax situation in your own country. And These charges are not included in the purchase amount.

Order Processing and Tracking

Once your order is placed, we will send information about your order to the email address you provided during the checkout process.

Order confirmation

The order confirmation email will send to you when checkout the order and provides a summary of the items on your order and shipping address & billing address info. Once you have confirmed, we will ship your order out at the same business day.

Order Processing

Orders received before 5pm PST will ship the same business day. Orders received after 5pm PST will ship the next business day.

Shipment Notification

Once your order has shipped, we'll send a shipment notification email. This email includes the carrier name, tracking number, and delivery date. You can click the tracking number to track your package on the carrier's website.

Order Tracking

To track the status of an existing order, go to our Order track page. Enter your Tracking Number to view the status of your order. You can find the Tracking Number in the Shipment Notification. If you are not able to locate your Order/ Tracking Number, or have any additional questions regarding the status of your order, please submit your question to contact Voystationery.

 

Inspection and Sign

As drone products are a big purchase, please inspect the package upon delivery. Once you (or someone else on your behalf) signs for the item, Voystationery will consider this your acceptance of the package, quantity, and product.

To protect your rights, you are highly recommended to shoot a complete unboxing video and check the items according to the packing list. If items are missing or damaged, please contact Voystationery Support within 24 hours after you receive the package so that we can resolve the problem immediately.

Have more questions on your order, Contact us directly, we are glade to help you address out.